Our Policies

Shipping Policy

Please allow 2–3 business days for order processing after your purchase has been placed.

Once processed, shipping typically takes 3–5 business days. We currently ship within the United States only.

Once your order has shipped, you will receive an email confirmation containing your tracking number.

Please Note:

Processing and shipping times do not include weekends or holidays.
All orders require a signature upon delivery.
Luvey Hair Collection LLC is not responsible for:

Lost or stolen packages
Carrier delays
Weather-related delays
Natural disasters
Holiday shipping delays

Return & Exchange Policy

Due to sanitary reasons, all hair sales are final.

We do not offer refunds, returns, or exchanges once an order has been submitted.

The only exception applies if there is a shipping delay on our end. If your order has not been shipped within 7–10 business days (excluding weekends and holidays), a refund will automatically be issued.

Before completing your purchase, please carefully verify:

Shipping address
Hair texture selection
Hair length selection

Once an order has been placed, it cannot be modified.

All sales are final. No exceptions.

Luvey Hair Collection LLC is not responsible for any damage to the hair after it has been received and is in the customer’s possession.

Your privacy is important to us.

Luvey Hair Collection LLC is committed to protecting the privacy of every customer and website visitor. All customer information is kept strictly confidential.

We will never sell, share, or disclose your personal information to any third parties.

If you make a purchase through our website, we may occasionally send updates regarding:

New product launches
Promotions and special offers
Company news and announcements

You may unsubscribe from marketing emails at any time.

If you have any questions, concerns, or need assistance with your order, please contact us at:

luveyhaircollectionllc@gmail.com

We are always happy to assist you.